HomeServe
- Thu, 26 Feb 2009
What we liked: The Home Advice area of the site provides video guides on everything from putting up a shelf to laying a building’s foundations. These videos, which are organised into Quick, Advanced and Master tips, are concise and clear, and accompanied by printable instructions. You can also subscribe to regular podcasts and learn about DIY while on the move. As well as helping you improve your home, the site explains small but vital maintenance jobs such as bleeding a radiator, fixing leaky taps and even changing a lightbulb – apparently a source of puzzlement to a quarter of people under 35, according to a HomeServe survey. If one of your appliances goes wrong, there’s a handy interactive fault adviser that directs you to a solution that you can carry out yourself. And if you’re defeated by a technical term in the instructions, just click through to the jargon buster or contact the site for further advice.
How it can be improved: Painting a room is a rather glaring omission from the site – and a strange one since it does show you how to hang wallpaper. HomeServe should also consider adding a forum so that members can share tips.
Our verdict: Homeserve is a rich source of authoritative and well-presented DIY information. It covers a wide variety of tasks and explains them in a clear, accessible manner. Reviewed: Issue 208 (26 February 2009)
Add your comments
j Hunter,
September 14 19:30
Magazine helpful but where is the Make-over prize draw
k spall,
December 07 11:26
where is makeover prize deraw?
Chris Amos,
January 17 20:39
Have tried to find the prize draw on www.homeserve.com/prizedraw as in your magazine, but to no avail! Annoying...
Les Smith,
January 19 17:45
have tried several time to find the prize draw as per instructed by magazine but to no avail. Phoned Homeserve who will discuss with their IT Dept and get back to me.
Jane Stone,
January 20 13:40
I am glad that I am not the only one losing out on this prize draw!! Surely if you advertise something it has to be available?! Trade descriptions and all that!!!!!!
Robert Irvine, Web User,
January 20 14:17
Hi, there seems to be some confusion here. Web User magazine has never run a prize draw offer for Homeserve but we did print the above review in Issue 208.
Can you let us know where you saw details of this prize draw - in Homeserve's own magazine, perhaps?
Les Smith,
January 20 19:33
Yes it's in Homeserve's own maqgazine PAGE 19. Still no contact from Homeserve to help find it on the web
Trevor Ley,
January 20 20:00
In answer to Robert Irvine the details of the 'Win £2000 to pay your utility bills' prize draw are on page19 of the Homeserve magazine and like others I could not find it online!
cynthia smallman,
January 23 12:56
I have tried to find prize draw as advertised in current magazine and I also cannot find it online.So do I and other web users miss out on an entry ?
nancy thommeny,
January 26 15:41
I cannot get your web site fo prize draw either
peter wallace,
January 27 14:42
I too am unable to find your website re prize draw.
Margaret Andrews,
January 27 17:30
prize draw website still unavailable
L Andrews
Elsie Holmes,
January 28 12:52
no luck trying to enter prizedraw as ad on page 19 Homeserve Magazine
LAURA NEALE,
January 28 14:34
CANNOT FIND ONLINE FORM FOR PRIZE DRAW
Robert Irvine, Web User,
January 29 13:21
Hi everyone,
The HomeServe prize draw can be found here:
http://www.homeserve.com/prizedraw
Good luck!
mrs p m judd,
February 15 10:15
good staff and servisce wish other contractors
could be so good