ISPs offered legal advice

The way in which broadband providers work with law enforcement agencies has been addressed by a new document.

The Internet Service Providers' Association (ISPA) has published a report recommending the best practice for ISPs who are working with the police and other official bodies.

One of the main points of the report suggests each ISP should provide a 24-hour point of contact who can aid police investigations relating to the activities of customers.

Jessica Hendrie-Liaño, the chair of the ISPA Council, said “ISPA already has excellent relations with the Home Office, Government officials and law enforcement agencies. This document aims to strengthen these ties.”

Most ISPs in the UK are signed up to ISPA which means that adhere to a common code of practice, which though unenforceable in law, provides consumers with a certain degree of support and protection.

ISPA was established 12 years ago and promotes self-regulation in the internet services industry.

http://www.ispa.org.uk/

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