eBay increases buyer protection

Additional safeguards to protect people buying goods on eBay in the UK and Ireland are to be implemented next month. eBay users who make a purchase using PayPal's service will now be able to get their money back if they don't receive goods or the items are not as described up to a value of £150 without paying a processing fee. "From June 2007, PayPal will provide £150/€200 of coverage with no processing fee, no minimum purchase price and no seller requirements for all UK/IE buyers who pay with PayPal. This coverage protects buyers for purchases made of certain items which are either not received or for those that are significantly not as described," eBay said in a statement on its website. Buyers on eBay are currently covered by the eBay Standard Purchase Protection Programme, which meant buyers could get their money back on items up to £120 but only by paying a £15 processing fee. "We’ve responded to community feedback that eBay Standard Purchase Protection wasn’t meeting the community’s needs, so we’ve decided to retire it and just offer simplified purchase protection through PayPal – making coverage on eBay much simpler and more comprehensive," eBay said. PayPal is a secure online payment service which was bought by eBay in 2002. http://www.ebay.co.uk/

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