Special web rail fares slammed

Rail operators that offer advance, cheaper tickets only on their websites have been criticised by a Parliamentary body.

Chairman of the Public Accounts Committee Edward Leigh said that it was "unacceptable" that anyone should have to have access to the internet to get the cheapest fares.

"Some special low fare offers are made available, generally in advance, and often through websites specially designed for the purpose," the report said.

"Many rail travellers, such as those without home computers, may need help to identify and book these fares. Some may inadvertently pay higher fares than necessary," the report continued.

People who don't have access to the web should not be penalised and rail operators should ensure that all customers have equal access to the cheaper fares, the committee said.

The report even went as far as to say that the cheapest possible fares should be advertised at all ticket offices.

In the meantime, Web User recommends Thetrainline.com website in order to find cheap rail fares.