Webuser Forums: Paying by Credit card or DD

Hiya everyone,

Hope you are all well today.
Just out of interest, I thought I would post this on here and see what you all think.

I'm currently migrating over from Freeserve to Plusnet. The migration takes place on 24th June.

However, I thought that all I need to do is go to World Pay web site where the transactions occur for Freeserve and just cancel the Credit Card payments.

But have found out tonight through a ISP forum (ADSL guide) that in actual fact, you can't do that with a credit card account, like you can do with a direct debit account. If you just cancel a credit card account, the supplier can still take money out of your visa, and then charge you for it. The only way you can cancel is if the supplier agrees as well. So that's why people have problems with suppliers still taking money out of their credit card even when they are no longer a customer.

That's why apparently it's better to have transactions taken out of a direct debit account because then you can cancel when you want to.

I didn't know this. With Freeserve, I have been having my payments taken out by my credit card and with Plusnet hopefully they will be taking it out by Direct Debit, although the first payment will be with credit card.

Just hope that Freeserve don't continue to take money out of the credit card after I have migrated to Plusnet.

Hope you're all well.
Love,
Becky
xxxxxxx

Becky

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