I've been having this problem as well.
I registered for Wanadoo but did not let them install anything on my computer (as their software wanted to do) as I prefer to configure my system myself rather than have some software try and install "branding" etc.
Whilst the email account I have works fine & I successfully registered for my webspace I have had no success in ftp'ing onto it. :-((
I am using ftp explorer and the host address: sitebuilder.wanadoo.co.uk
I have my username setup as :user@username.wanadoo.co.uk|username
where "user" & "username" are the actual names.
I am connecting using an old Freeserve account then trying to FTP to my wanadoo web space but get kicked off at the login (password I think) stage like everyone else on here. I must go and check the Wanadoo dial up number & try that as I suppose using an old freeserve connection might not be helping things.
Anyway, this seems a good place to keep up to date with events so I'll keep checking to back see if anyone has any success & I will post here if I am ever successful.
I just wannaftp .... LOL !!!
Edited by wannaftp on 08/05/2004 12:23 (server time).