3 WEEKS 15-20 'E' MAILS. NO LUCK GETTING THROUGH ON THE PHONE. ONE SNAIL MAIL AND I GET... We are looking into your problem and will get back to you as soon as possible. If you have any further queries then please do not hesitate to get in contact with us again. Kind Regards Wanadoo Technical Support REF:WOOTS I know all we want are our web sites back or or an FTP that works BUT... Surely we must look into the legalities of a service not being provided? At the begining of the week I 'e' mailed web-user to ask if they would use their clout to put pressure on Wand... I have not heard from them either. Perhaps if we all direct our queery to WU they might take it up?