Webuser Forums: Freeserve mail problems since spam filter install?

Update 3/5

On 28/4, 25 days after the problem began Freeserve finally asked for a phone number and called me. However when they called they ignored all previous reports and asked again! for details of the problem. However the caller was clearly very efficient and did understand the problems described and called me back later to confirm that they acknowledged the problem existed, and that they had raised an internal work order to get it resolved, and will call me when it has been addressed. But no timescale was offered. So maybe a solution is on its way...... 30 days and counting.

Meanwhile I had to find another solution as a month of disrupted Email is long enough, so I have just set up a domain based POP3 Email address. At £18/year including a .com domain address and 5 POPs for the family its a trivial cost if its going to give reliable Email service. Now off to look at broadband, since Wanadoo has announced new pricing, and Plusnet replied with £15/month 512K broadband, Anytime is looking a bit costly anyway !

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