My humble apologies Greysts it was you, I really must pay more attention. Something to do with senile dementia I think.
Anyway I'm grateful to you both for your gallant efforts on my behalf. I'm pleased to say the problem is now resolved, seemingly the initial registration process, for some undisclosed reason, did not complete properly despite their e-mail confirming it had. I have now registered again using a different e-mail address and password and all appears to be OK. If only there was something to indicate there was a problem and what it was. Sorry to you both for the hassle but at least its good to know that security in relation to financial matters is treated seriously.
Thanks again.
Joe. Once, during Prohibition, I was forced to live on nothing but food and water. - W.C. Fields .