HI folks ,please forgive me if i cant make my self clear as i am 68years old, first of all i was with bulldog isp i was told they would give me the best speed possible , and they did i got 3meg no problems all the time, i live about 1mile from the exchange, then they after 3years for some reason i was put on to trascil or what ever you call it isp and my speed droped to about 1meg i phoned day in and day out and was promsed the moon , so after a few months i left and paid a hefty price, to leave and went to talk talk i again was told my line would take 6meg to 8meg, but four months went buy and all i got was 1meg again i was promsed day after day it would be sorted i was on a trail you know if you did not get what they say i could leave it was four months but they kept me hanging on so i told them that they had broken there contract and i wanted my mac code they then told me i would be charged £150 so i paid it just to get away i then went to BT and bt give me 5meg after a few days i joined, i was thrilled and they phoned me all the time to see if my speed was ok i couldnt belive it, then one day my speed droped to 1 meg i got on the phone write away to the tec guys and they fixed it it a few minutes this was about 6 months ago and this went every on few days 5meg then 1meg BT sent out two guys to check my lines etc and got me running again this was fine for a week or so , but the last few days BT blamed my computer and my filters, so as i am disabled i have a a guy to come to check my computer , when it seams a bit slow he looked at all the filters and checked them one by one etc, and they were all fine he told me i was getting restrictions on my speed, so i got onto BT and they said i was not, i had the pakage 3 and had unlimited, so i would not be restricted, now this was the person i spoked to who would put restrictions on you if need be, ok now she said all my line would take was 2meg i told her she was wrong, as i was getting 5meg so read out test i had done on bt tester to herand she did not know what it ment so i then went back to the tec guys and i asked him to tell me the truth and he the said i was being restricted but i now am told i have it lifted but if i go over 40 gb i will be ristricted for 1month.
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