Delete these filles and folder and see if that resolves the issue.
Open Windows Explorer, Locate and delete the following item(s), if present. Make sure you're able to view system and hidden files/ folders:
files... C:\Documents and Settings\John Kearns\Local Settings\temp\Werb2c6.dir00\svchost.exe.mdmp C:\Documents and Settings\John KearnsLocal Settings\temp\Werb2c6.dir00\appcompat.txt
folders... C:\Documents and Settings\John Kearns\Local Settings\temp\Werb2c6.dir00
- Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them from "Safe Mode". Reboot the computer.
Uninstall Malwarebytes via the add/remove utility in the control panel.
Delete the Hijackthis.txt file saved to your desktop.
combofix cleanup.
Click START then RUN
Now type Combofix /u in the runbox and click OK ](case insensitive)
When shown the disclaimer, Select "2"
The above procedure will
Delete ComboFix and its associated files and folders.
Joe.
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Re: Kindly check my hijack this log
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