Hi Jacktar, Just run a test and am not even getting a 512kb connection, I have currently 12 months to run out my 18 month contract. On the bright side i have just joined virgin media on a 4mb soon to be 10mb connection speed for a reasonable £16 a month for the first 12 months including free wireless router and NO download limit (instead of 3s over generous 3gb limit...pah) In a glorious 12 months i can finally tell 3 that thanks for the lovely 18 months theyve given me but i have decided i no longer require there (Lack of ) service Im a bit miffed having to swap and still pay 3 but suppose ive no other option...i arent as brave as you Jacktar...but wish you all the best. But look at it this way, its amazing how many people can be informed of 3s crappy dongle and connection via forums. Might be surprising how many people will read these forums, if it put just 2 people off 3 for sake of argument it would cost them more than it would have to reimburse you Jacktar if you know what i mean. Hmm just had a thought could i sell my 3 dongle and get some form of money back?? Keep telling everyone you know jacktar about 3s "Brilliant" service. Maybe they might start listening Oh and by the way my wife and me are going to swap mobile phone operators from 3 too in 12 months (Even worse than the dongle, but thats another story)