Webuser Forums: Let Down by 1and1

I too feel let down by 1&1, they recently withdrew support for frontpage on the Linux servers. I know I may be a rarity using frontpage, but I like it and it works for me. When I contacted them to tell them I couldn't login to my site, the friendly call centre in India just said 'you must change your software as we no longer support frontpage' I didn't want to but I then found out I could switch to MS hosting but I would hae to also upgrade my current package to the next level.
I don't know what their problem is at 1&1 but keeping happy customers obviously isn't one of them. They just seem interested in boosting the amount of cash they can get from customers without any regard for keeping them.
The call centres struggle to actually understand what you are saying to them, keep you on hold for ever and fail to offer any solution. I have tried e-mailing but get no response. I will be moving to another hosting provider and will just have to write off the remainder of my contract with 1&1. It's a shame because I have been with them for several years and even recommended them in the past.

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