George
regular
Reg'd: Tue
Posts: 3847
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Re: AVG Anti-Virus Free Edition 8.x is on the way
Sun Apr 27 2008 11:01 PM
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If it's of interest to anyone using Spyware Blaster, I picked this up from another forum where a member had e-mailed AVG regarding a conflict with AVG 8 and Spyware Blaster.
Reply from AVG:
Dear Sir/Madam,
thank you for your email.
According to your e-mail, we would like to inform you with that, the
situation, which you have described is most probably really caused by
using Spyware Blaster security application on your computer, which
contains "immunize" feature. This feature is causing that, it will
overwrite mentioned ActiveX registry entries by it's own values to
avoid some spyware to overvrite these registry keys by malicious
values. However, because the Spyware Blaster is overwriting the same
registry values as malware, it is very hard to recognize, which values
are overwritten by Spyware Blaster and which by real malware,
therefore these registry entries are detected as infected. Generally
(not even by our company), the use of more than one security system
under the same operating system is NOT recommended because of possible
conflict in their main parts, usually in the resident scanning system,
etc. It could, unfortunately, cause unexpected failures to your
system.
The situation, which you have described is caused by incompatibility
between AVG and Spyware Blaster security application on your computer
and we would like to recommend you to uninstall Spyware Blaster and
all the other security applications from your computer (if you are
using any) to avoid possible conflict situations between AVG and the
other software.
We would like to inform you with that, if you will use AVG Anti-Virus
network edition 8.0 on your computers and if it will be fully updated,
then your computer will be protected against all of the latest
viruses, spyware, trojan horses and the other malware.
For more information about the situation, which you have described, we
would like to reccommend you to visit our FAQ on the following web
page: FAQ
Thank you for your cooperation and understanding, it is appreciated.
Answers to the most common questions can be found here as well:
avg.com
Best regards,
David Streichl
AVG Technical Support
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