Webuser Forums: Talk talk with a non TT modem

Good evening everyone
I signed up for TT early last year and on the whole the service has been average. However, the modem I bought from them has recently ceased to be and is now defunct. Dont know what happened it, but its dead. Anyway I bought a 2wire 1800 modem online which I did my best to install but I cannot get back online. The 2wire modem did not come with an installation disc but I thought I had it fully installed when I got three green lights on the front of the modem. It just will not let me get on line though. Talk talk dont want to know as I didn't buy the modem from them. The 2wire 1800 is a modem and wireless router as I was hoping to make my surfing wireless to remove my two small kids from the staying connected equation as they love tugging on cables. The message I keep getting is "unable to contact the configuration server". My knowledge of computers is quite limited, but can anyone advise what I am doing wrong or where I should go from here? Many thanks for reading

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