Sorry I couldn't deal with this last night but I was very busy elsewhere.
The first thing you need to do is review your securities. I can see entries for the following at present. AVG Anti-virus Ad-Aware Sygate Spybot S&D Symantec Shared\Security Center
Is there any more as I'm concerned about conflicts.
Please post a full list of all these programes you have on there.
Also post a complete programmes list:
Open Hijackthis, Click Config | Misc Tools | Open Unistall Manager. A list of the entries in Add/remove programs will appear. Click on Save List... The list will be saved as 'Uninstall_list.txt' Copy & Paste the contents in your next reply.
You are running an old version of Sun Java which needs updating:
Go here and click on the Download button to the right of Java Runtime Environment (JRE) 6u5.
Accept the license agreement by clicking the appropriate radio button and then continue.
Under Windows Platform - Java(TM) SE Runtime Environment 6 Update 5, click the Windows Offline Installation, Multi-language link.
Go to Add/Remove Programs and remove any entries that refer to Java 2 Runtime Environment and then reboot your PC.
Navigate to and delete the following folder, if it exists: C:\Program Files\Java.
Finally double click the installation file that you downloaded earlier.
Can you please turn off "Wordwrap" in Notepad as it distorts the log and makes it un-readable. In Notepad click on the format tab at the top and untick wordwrap. Then post a new HJT (Hijackthis) log along with the information requested above.
Joe.
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