Thanks for replying. Yes I understand what your saying it doesn't really affect me either as I am disabled after an accident at work so I can browse and download at any time. It is the people who are at work and can only download at that time and if they download their limit in first couple of hours then they will have to wait until the following day to get back up to speed. But surely if you are paying the larger amount for the 20gb you would think they should supply the speed. As I said it doesn't bother me as I change my time's to download things.