Webuser Forums: Pop-ups

"Ok" Thats great, we are getting somewhere, I would like you to please do this next for your system.

Please print out these instructions or copy and paste this fix into Notepad for future reference.

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First download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.

If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.

Click Exit on the Main menu to close the program.

Then please now use Internet Explorer and run this online scan with Kaspersky WebScanner

You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:

Extended (if available otherwise Standard)

Scan Options:
Scan Archives
Scan Mail Bases

Click OK
Now under select a target to scan: Select My Computer

This will program will start and scan your system, This will take a while so be patient and let it run.

When the scan has completed, click Save Report As a Text File.
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
Copy and paste that information in your next post.

Thank you.

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