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ourwilly
HijackThis Helper
Reg'd: Sun
Posts: 2872
Loc: England.
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Re: Desktop Icons and taskbar disappear
Sat Mar 15 2008 07:01 PM
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Hello Paul_N
You have a Symantec entry showing in your log, have you any Norton products installed on this system..?
Copy and Paste this post into a new text document or print it for reference
Please now use Internet Explorer and run this online scan with Kaspersky WebScanner
You will be promted to install an ActiveX component from Kaspersky, Click Yes.
The program will launch and then begin downloading the latest definition files:
Once the files have been downloaded click on NEXT
Now click on Scan Settings
In the scan settings make that the following are selected:
Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)
Scan Options:
Scan Archives
Scan Mail Bases
Click OK
Now under select a target to scan: Select My Computer
This will program will start and scan your system, This will take a while so be patient and let it run.
When the scan has completed, click Save Report As a Text File.
Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
Copy and paste that information in your next post along with a new HijackThis log.
Thank you
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