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Ellen
regular
Reg'd: Tue
Posts: 1591
Loc: Bucks, England.
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Re: Sellers No Longer Able to Leave Neutral or Negative on Ebay
Fri Feb 08 2008 12:20 AM
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well, I still think it's unfair. There are plenty of rogue buyers too. My sister sold an expensive item, the buyer paid and was given positive feedback. The buyer then complained of non delivery, so she was refunded her money. A few days later the goods turned up and the buyer signed for them. However she did not repay my sister or return the goods, so she got the item for nothing. It was reported to ebay who said it had to be settled between the buyer and seller personally, they would not strike the buyer as a non payer, as she did pay originally. My sister emailed many times and got no replies so she obtained the phone number of the buyer from ebay. When she called the buyer she was told each time she was not available. This was fraud, but ebay did nothing to help, apart from giving the phone number.
Another instance, my daughter sold some Royal Doulton items, which were bid on and won by a woman who took ages to pay. Then she said they hadn't all been received, quoting the most expensive as having not arrived, and asked for a refund. As my daughter works in a post office she knew always to send items to be signed for, so she checked and found they had all been signed for by the same person at the same time. When she emailed the buyer to say she had proof she had received the item, she eventually admitted she had got it, and said she found it had been just left on her doorstep after all. So you see, neither of these buyers looked like cheats at first but respectable ladies bidding. If a seller can't actually leave a comment to warn other sellers then it's too one sided and favours the buyer too much. Without sellers ebay would be nothing. They need to take care they don't kill the goose that lays the golden egg!
Ellen 
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 Visit my web *HERE*
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