After having noticed for a few days a slow connection to the internet I called Virgin Media who sent an engineer round. Everything worked fine the modem the PC - I was told that in some areas they reduce the access speeds after 4pm in the evenings and weekends. It was less than 3mb and I pay £37 a month for 20mb. After calling their customer services they have now reduced my bill to £25 and offer me an upgrade on my TV package. I get an awesome speed of 20mb during the day. I looked on the website and found nothing to say that they reduce the speeds at peek times.
Have any other Virgin Media customers noticed this. I use http://www.speedtest.net/ to check my speeds.
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Virgin Media 20mb access reduced to under 5mb evenings and weekends