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robf
regular
Reg'd: Tue
Posts: 32
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Bandwitdh Usage (inflated ISP figures)
Wed Dec 19 2007 06:58 PM
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Hi all, I'm having a problem with my ISP (Namesco) continually charging me for exceeding my bandwidth usage (5 meg), I believe wrongly as I'm only a surfer and do not D/L any music or video files.
I have wireless on my router disabled and no viruses or spyware (confirmed by Norton and Spysweeper scans).
To check their figures I installed DU meter (Hagel Technologies) which checks and reports bandwidth usage. This confirms the ISP figures are up to ten times bigger than the real figure.
I've phoned up Customer Support and they tell me the figs are provided by BT and cannot be wrong.
Has anyone any suggestions, are the ISP scamming me or is there another explanation?
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