Thanks guys. Sorry for delay - have been away. No joy with suggestions, though can't find route to clean printer heads from toolbox. Strangely it will print out a test page from the printer properties dialogue - but only once. The second time it is very faint and then nothing after that. The connections seem ok and I have reloaded the driver but no joy. A mystery! Any more suggestions welcome as I am reluctant to replace cartridges if they are ok. Thanks