How are you connecting? Do you use a modem or router?
I now have 4 customers of mine that are having problems with Orange. One was down to a faulty router. The others, Orange admit they are having line issues and have promised to fix them within 5 days. That was 2 weeks ago.
This is the Wolverhampton area by the way.
-------------------- OK OK I can't go any faster! aaaaaaaaaaaagh!