I only have one "0" in the 26 digit code and I made sure it was a "zero" but still nothing. It doesnt ask for a SSID as it comes up as "livebox-02b0 Security enabled network " after it has found the signal. I have now connected the laptop to the Livebox directly using an ethernet cable and clicked on "Connecting using Broadband through DSL cable" it then asked me for a User name & password which I typed in my email address & password (from my original Orange account) and this works - I can connect to internet. It just seems to have a problem with Wireless and the 26 digit code.