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sabrasmom
new user
Reg'd: Sat
Posts: 6
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Re: Missing desktop icons and taskbar after startup
Sun Nov 04 2007 02:41 AM
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I rebooted and nothing happens. I did look at the instructions for the HijackThis forum. However, I cannot do this because I cannot download the program due to me not being able to get on the internet (I'm on another computer and have even tried downloading his explorer.exe on a usb attache and then downloading it to my computer, however my computer does not have access to the E:\ file under safe mode or normal mode. His computer is too old to download it onto a cd, and mine does not have any place to put a floppy).
Although my virus scanner (Norton) does not indicate that there is a virus, there are a couple of questionable items on my task manger processes list. They are: taskmgr.exe, explorer.exe, lsass.exe, services.exe, winlogon.exe, crss.exe, smss.exe, System, and System Idle Process. I did some research and saw that some of these items can be regular files or viruses. So, I don't know what to do.
I did try reinstalling my Windows XP, but the computer kept booting back up into regular mode when the disk was in. How can I reinstall the Windows XP disk?
Any other suggestions are greatly appreciated! I think I'm going to have to take it someplace soon as I can't figure this out and I need this computer for my schooling.
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