To access the HMV Digital website using Windows Vista please right click on the Internet Explorer icon in the toolbar and select 'run as administrator'. If you do not have any icons showing please right click on a blank space in the toolbar, select Toolbars and ensure that Quick Launch is ticked. You should now be able to access www.HMVDigital.com as per normal.
To re-download your purchased music please sign in to your account at www.HMVDigital.com.
Once you are signed in to your account select the My Account link then scroll down and select the 'view purchase history' button and then check the boxes for the music you wish to re-download.
Please also ensure that the download location displayed in the download manager is for your User directory e.g. C:\Users\username_vista login name\downloads\music\.
You may change your download location from the 'change' button in the download manager. You may launch the download manager independently of downloading music by selecting the 'launch download manager' link on your account page.
If you are required to update the DRM component on your machine then please click on the following link and download the DRM security update. Please note you may be required by this website to run an Active X control:
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