Webuser Forums: NTL/Virgin Connection slowly being throttled over time

Am trying to get one out but as expected is proving to be a hassle. Each time I call I get someone who, is not only Indian but in India (how am I supposed to get someone local out if I'm talking to someone in India!?), and avoids my questions concerning an engineer by wasting time and hanging up due to "my time being up".

Will have to keep trying. Thanks for pointing me in the right direction greysts.

EDIT: If by both questions, you mean my log question; here:

Index First Time Last Time Counts Level ID Text

1 Time Not Established THU AUG 30 17:41:05 2007 7518 Critical (3) 82000200 No Ranging Response received - T3 time-out

2 Time Not Established THU AUG 30 17:40:57 2007 6072 Critical (3) 82000300 Init RANGING Critical Ranging Request Retries exhausted

3 TUE MAY 25 00:32:39 2004 THU AUG 30 14:42:12 2007 114 Critical (3) 84000500 SYNC Timing Synchronization failure - Loss of Sync

4 TUE MAY 25 15:07:36 2004 THU AUG 30 17:38:30 2007 494 Critical (3) 82000400 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout

5 TUE MAY 25 15:07:46 2004 WED AUG 29 18:37:11 2007 51 Critical (3) 85000100 No UCD's Received - Timeout

6 TUE MAY 25 15:57:46 2004 THU AUG 30 17:29:05 2007 20611 Critical (3) 82000500 Started Unicast Maintenance Ranging - No
Response received - T3 time-out

7 TUE MAY 25 16:06:57 2004 THU AUG 30 03:50:00 2007 1450 Critical (3) 68000100 DHCP FAILED - Discover sent, no offer received

8 Time Not Established THU AUG 30 17:41:09 2007 1179 Critical (3) 68000300 DHCP WARNING - Non-critical field invalid in response.

9 MON OCT 11 08:49:44 2004 THU AUG 30 17:39:57 2007 1588 Critical (3) 82000100 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out

10 MON OCT 11 08:58:21 2004 Time Not Established 3796 Critical (3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC

11 Time Not Established THU AUG 30 03:50:06 2007 90 Critical (3) 68000200 DHCP FAILED - Request sent, No response

12 SAT OCT 16 19:33:55 2004 Time Not Established 101 Critical (3) 73000200 REG RSP not received

13 Time Not Established WED AUG 29 19:01:50 2007 7 Critical (3) 68000500 TFTP failed - request sent - No Response

14 TUE DEC 20 18:42:37 2005 WED AUG 29 18:58:26 2007 4 Critical (3) 68000700 TFTP Failed - OUT OF ORDER packets

15 THU AUG 30 17:38:07 2007 THU AUG 30 17:38:07 2007 1 Notice (6) 2454454273 coldStart

16 THU AUG 30 17:38:07 2007 THU AUG 30 17:38:07 2007 1 Notice (6) 2454454285 Link up--USB interface

17 THU AUG 30 17:38:07 2007 THU AUG 30 17:41:10 2007 3 Notice (6) 2454454275 Link down--Ethernet interface

18 THU AUG 30 17:38:07 2007 THU AUG 30 17:41:10 2007 3 Notice (6) 2454454282 Link up--Cable interface

20 THU AUG 30 17:38:31 2007 THU AUG 30 17:38:31 2007 1 Notice (6) 2454454276 Link down--Cable interface

21 THU AUG 30 17:41:09 2007 THU AUG 30 17:41:09 2007 1 Notice (6) 2454454274 warmStart
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Edited by ChrisG (Thu Aug 30 2007 07:03 PM)

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