When you looked up the error in the event log, I assume that you looked at the properties of the error? Well in the little panel of the window that you opened for that information, there should be a link to Microsoft help; from that it will tell you what exactly caused the problem and what user action is required (if any). It will also provide any available links to the Microsoft site to explain it and, if possible, to fix it.
-------------------- I have not lost the plot.... I never even had a copy Read me here
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