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billhunt
new user
Reg'd: Fri
Posts: 2
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Re: 123-reg... No medal for its customer service!
Sun Apr 29 2007 10:42 AM
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I too have experienced a great deal of frustration with 123-reg.co.uk's poor customer service, a brief account of which can be found at http://www.muddyclay.com/march07.htm#123-regnightmare .
123-reg are coming under increasing fire from angry customers who feel let down and out of pocket. I'm amazed their big cheese (dan.conlon@pipex.net) hasn't taken steps to address his companys negative publicity. Apologising and employing a few more customer service reps would be a start.
Motivated by my frustrations with 123-reg, I invited comments from other people who had any dealings (good or bad) with 123-reg. Within four days I had 18 messages from very frustrated people with some accounts that beggar belief.
And so, in the interest of balance, I invite anyone with experience of 123-reg to share their experience at http://www.muddyclay.com/march07.htm#form .
Bill
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