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teddy
new user
Reg'd: Mon
Posts: 3
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Re: Online DVD Rentals
Mon Feb 12 2007 10:12 PM
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 I have been with Blockbuster for 2 Years and i thought i was getting a good deal. a few time DVD's were delayed in getting back to them and thus delaying me getting new ones back.
I always blamed this on the post, but recently when they have started the multi DVD's in one envelope I have realised otherwise. My last despatch i received all 3 DVD's in one envelope and returned them all in one envelope. they only recieved 2 of them, which is impossible. Despite my complaints it took them a week to update their system and reallocate my next DVD. They have still accepted no resposibliltiy for this matter and still called it a lost in post.
I received no appology and am now cancelling my account and starting with LOVEFILM.
Yes LOVEFILM is more expensive but as I told BLOCKBUSTER, i guess you really do get what you pay for.
In the 2 Years i hardly got any top films from my list and as I have found from my investigations LOVEFILM have about 3 times as many titles as BLOCKBUSTER.
Don't trust BLOCKBUSTER as far as i can throw them. They do nothing but hide behind their auto response emails when they do something wrong.
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