Thanks again to Webusers for info, my main problem was that I am using Wanadoo/0range and had no visual toolbar showing tools. I had to go to Google and bring up internet options and clear that way. during this I managed to bring up the orange tool bar also. Main thing is I got there. I do have C cleaner etc but tend not to use as I am terrified I will do more harm than good. I will check out Madeline's suggestions and see how I get on.
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