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Carole
new user
Reg'd: Wed
Posts: 8
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Epson DX4800 Printer/copier/scanner
Wed Jan 17 2007 09:20 AM
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A friend has recently bought an Epson DX4800 combined printer/scanner/copier. Although it scans and copies in a stand alone situation, she is unable to print from the computer. The printer Properties does not recognise her Dell Dimension 500 Computer USB Ports. Consequently, when attempting to print, the cartridges show as a solid grey block rather than the amount of colour contained. She has contacted Epson Helpline but is unable to resolve this. The only thing she has since remembered is that when downloading the printer software, certain Epson profiles could not be downloaded - she has tried this a number of times. She previously had another Epson which worked via one of the serial ports. Any ideas please?
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