He did buy one from pc world but the guy wasn't very helpful.when my mate asked about the warranty he was told he would have to deal direct with the manufacturer so i questioned this as pc world are the reseller(sale of goods act) and he was quite blunt in his reply that it was not pc worlds responsibility.he then tried to sell him norton s anti virus so i advised my friend of free alternatives which i have used myself (avg being the obvious one) and again his answer was baffling in he said more or less that the warranty would be void as he didn't have nortons. So could someone tell me if i'm right with regards to the warranty or not.personally i found it a very off putting experience(and i'm no novice with 6 years experience and a little knowledge) and even though the first pc i purchased was via them i will stick to the local pc guy i use who is helpful and even though it may cost a little more i'm more than happy using.