Explain to them that they never need to post their email address on the site and tell them how to use the PM system & how to look for the flashing envelope to see if they received one.
Also if they are having trouble finding a post they have made to click on who's on line & then their user name to see their profile including posts made by themselves.
-------------------- If I can't be a good example, I'll just have to be a terrible warning
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