you have my sympathies, I hate it when i lose connection, but thankfully i haven't had to call the techies for broadband yet, NTL have a connection hotline, you ring a number and a recorded voice tells you if there are any problems and which areas are affected, i've only had to ring it once in over a year, (touch wood). and that was about 2 weeks ago when nearly everyone was affected.at least your back on line now.
"Okay, who stopped the payment on my reality check?"