Webuser Forums: Online DVD Rentals

We need a good review of all DVD rental companies.
Most of them appear to have merged and I think there remain 3 major companies

Screenselect
LoveFilm
Blockbuster

and a few smaller ones
Although there may appear to be a few more most of them seem to be subsidaries of the main 3

I have trialed them all and conclude that
Blockbuster is the best. I always get emails when DVD's are about to be sent out AND when returns have been received. So far they have been quite good about sending out top titles but not alwas as fast as they could: I got an email one morning to say they had received 3 titles back and later that day only one replacement sent out. I wondered why not all 3?
Unlike the others they work on Saturdays and that makes a lot of difference when waiting for replacements.

Screenselect Is ok but can be a bit slow sending out replacement DVDs after receiving returns. Their email system is ok but not as good as blockbuster
A plus for Screenselect is that they have a freephone customer service whic the others dont

Love film is VERY BAD. Very slow and the worst for not sending out top titles.
They have a very poor service when responding to complaints with a "sorry, thats the way it is, take it or leave it" attitude which astonished me to say the least.
I dont have a good word to say for them at all and it suprises me that they manage to stay in business.

My biggest delemma with all of them is how many general, easily available titles should I add to my list as well as top titles
I discovered when adding such titles to the bottom of my list always meant I'd get them before any top titles. But if I allowed the list to become too small I would have to wait longer for replacements once DVD's were returned. There doesnt seem to be a winning formula for that problem.

I hope Webuser will think to do such a review based on customers experiences

Post Extras