Webuser Forums: RHR - General PC (50)

hi all..a quick question, if I was to re-install windows 98 would this replace DLL files again, i seem to have lost loads and it is preventing me from opening programmes etc.. Thanks
mo clayton - warrington - Sat Feb 09 13:56 2002
reply

Mo, First try a System File Check Go to Start Run and type in SFC. If that fails to solve the problem and you know which Dlls you are missing,(and there aren't too many of them!), go to http://www.drd.dyndns.org/index2.html and type in the name of the missing DLL, save them to your Windows\System file. If there are a lot, then yes you would be better off re-installing.
Iain Wolstencroft - Accrington - Sat Feb 09 16:29 2002
reply

Hi Iain, I cant run SFC:(SFC caused a stack fault in module KERNEL32.DLL at 015f:bff724c1.), I seem to be getting an illegal operation error message every time I try and do something and the missing DLL files seem to mounting up, barr noting them all down, re-installing seems my best bet. Thanks for your invaluable advice..again :)
mo clayton - warrington - Sat Feb 09 23:34 2002
reply

Whenever I try to view a picture sent by email my computer now comes up with the problem that it can't locate PictureViewer.exe, what have I done?? How do I get it back? I've downlaoded PicViewer 2 as a stop gap but I'd really like it back as it was, any help would be appreciated. 1 more thing also I can't play solitaire anymore on my computer it says an error has occured, any help on that one would also be appreciated, thanks in anticipation
monkey - Stockton - Sat Feb 09 13:01 2002
reply

I am having problems with my PC freezing and not resonding to C,A,D. Last night I scandisked and defragged OK ...something I do once a week. When I shut down the PC, although it said it was shutting down it did not and I was forced to switch off manually. This am I was in an internet site, clicked on a link and once again it froze and I had to resort to switching off again. This is so irritating. I have a Dell Dimension 2 yrs old. I run Windows 98SE,I.E. is version 5...never upgraded on the principle if it ain't broke why fix it. I have 2 hard drives...one used entirely for music is 40 GB...not much on it and the other 9 GB about half full. I have 256 RAM. I have NAV and also Zonealarm free version. Iain, can you or anyone else out there help me to resolve this problem. I am not technically very skilled so would appreciate very clear instructions. Waiting in hope. Ann
Ann - London - Sat Feb 09 09:45 2002
reply

Ann, Go to this site and follow the instructions http://www.aumha.org/a/shutdown.htm This is my Primary source for solving Shutdown Problems!!
Iain Wolstencroft - Accrington - Sat Feb 09 11:27 2002
reply

Thanks Iain, I will try that and let you know how I get on. Cheers Ann
Ann - London - Sat Feb 09 12:23 2002
reply

A friend has bought a USB scanner for his PC - but doesn't have USB ports! Can you buy an adaptor of some kind to allow connection? He approached a local PC shop who says he needs a card.
Allan McPhail - Cumbernauld - Fri Feb 08 21:18 2002
reply

You can get USB to PS2 adapters, but to honest I have only ever used them for rodents! You can buy a USB PCI card for about £15 from most independant computer hardware shops. They are very easy to install. You may need to change the Settngs in BIOS (depending on the age of the computer) and the computer must be running minimum of WIN95B for the operating system to recognise it. You might want to check out this site http://pcsupport.about.com/cs/usbsupport/ for more information
Iain Wolstencroft - Accrington - Fri Feb 08 22:10 2002
reply

can anyone tell me how to find what version of bios have on my pc ty phil
phil - leeds - Fri Feb 08 18:36 2002
reply

Phil go to http://www.belarc.com/Download.html and download Personal PC Audit (587kb Freeware) You can get it from your Start up Screen, but I think you'll find that this piece of software is invaluable in more ways than one!
Iain Wolstencroft - Accrington - Fri Feb 08 19:42 2002
reply

hi this is all i can find from belarc advisos BIOS: Award Software International, Inc. 6.00 PG 03/23/01 dont no what it means
phil - leeds - Fri Feb 08 22:22 2002
reply

Phil, it's the latest version for your board, so you don't have to worry about flashing it for upgrade :)
Iain Wolstencroft - Accrington - Fri Feb 08 23:41 2002
reply

Iain thanks for your help you have given me phil
phil - leeds - Sat Feb 09 13:00 2002
reply

Hi Gang, I have to admit I feel a bit embarrassed about this one, and my aplogies to Iain who's already given me so much help on this subject recently. Windows 95 and Winzip. Ages ago I downloaded a screensaver from the net (a waterfall, so I'm guessing it moves, but I could be wrong!) onto a floppy, but it's only very recently I got around to downloading Winzip and I'd forgotten all about it. I've tried all the advice given by Iain for previous winzip perplexions but I can't make this one work at all. I guess it's something basic I'm doing wrong but your help would be appreciated. Please accept my thanks in advance and to Iain my apologies again if I'm geting on your wires a bit with this one. Regards, Steve. Ps. Iain, the other stuff is fine, Cheers!.
Steve - Leeds - Fri Feb 08 16:01 2002
reply

Steve, have you tried double clicking on the file? Some Zip files are self extracting
Iain Wolstencroft - Accrington - Fri Feb 08 19:46 2002
reply

Hi Iain, Thanks for your help but I've just about given up on this one!. It's not important but it was the very first thing I downloaded,.... EVER!, and it would have been cool to see it. I keep getting a message that says something along the lines of I/O error cannot read file. so I guess I'm still doing doing something wrong with it, but not to worry, the sun will still come up in the morning, 'appen!. Thanks for all your help anyway and the really important stuff you helped me with a couple of days ago is working grand so I'm quite happy. Regards, Steve.
Steve - Leeds - Sat Feb 09 15:47 2002
reply

can u help hi can u tell me if i can change my 766 intel celeron processor for a 1ghz or higher my motherbord is a ms-6178 micro atx wh5 and a intel 810 chipset thanks phil
phil - leeds - Fri Feb 08 13:46 2002
reply

MicroStar 6178 can support the Intel PIIIEB (Coppermine, FCPGA, FSB 133) 1000MHz. That appears to be the best you will get out of it:( You may possibly have to flash your BIOS if it is not the following version:- W6178MS19B10 see http://www.msicomputer.com/Support
Iain Wolstencroft - Accrington - Fri Feb 08 14:20 2002
reply

thank u for that it was a grate help phil
phil - leeds - Fri Feb 08 18:31 2002
reply

Help! My problem with Outlook Express has just happened AGAIN! I did everything you told me to Iain, in the right order, and the emails just deleted themselves (just the inbox) RARR! Bill
Bill Davies - Oxford - Thu Feb 07 20:29 2002
reply

Bill, I'm sorry that didn't work:( Have a look at this site to see if it can help http://www.okinfoweb.com/moe/mail , in particular http://www.okinfoweb.com/moe/mail/mail_016.htm to see if it can solve the problem
Iain Wolstencroft - Accrington - Thu Feb 07 21:23 2002
reply

Hi Gang, Windows 95. I've got some stuff on a floppy that's all zipped up. I need access real bad. I've down loaded the evaluation copy of Winzip but I can't work out how to get at my stuff. Can anybody please help? Please accept my thanks in advance. Regards, Steve.
steve - leeds - Thu Feb 07 12:25 2002
reply

Open Windows Explorer, click on your A: Drive RIGHT Click on the file that you wish to extract and click on "Extract to" Click "I agree", An applet will pop up. In the Right hand(Folders/Drives) Choose which drive you want to save it to, and which folder by clicking on it. Now click new folder in the bottom right and give the folder a name. Remember the file name and location Then click "Extract" Now go to the new file which you have just created. Inside the folder that you have just created should be your set up file. Good Luck
Iain Wolstencroft - Accrington - Thu Feb 07 13:14 2002
reply

Hi Iain, thanks for all your help so far, I reckon I'm probably about half way there but need further advice. I think it has all gone across to the folder ok but I still cant work out how to see it!. I get a large window opening that says zip files, in the top left corner on a blue background, and in this window are 30 pictures of a 'page turnng' with (presumably) the file names written beneath each one. I can't find out how to see what's inside all these pictures. When I click on any of them it keeps taking me back to various winzip dialogue boxes and it doesn't seem to help no what I do!. I did see at one point something that said XLS but it doesn't always appear, Does this mean everything is actually needing Excel which I don't have anyway?. Any further suggestions will be appreciated. I'm not a 'silver surfer' yet, and at this rate I wont get to be one, as I'll be bald long before that time arrives!. My thanks to again, Regards, Steve.
Steve - Leeds - Thu Feb 07 18:45 2002
reply

Steve, You don't need Excel to view xls files, you can get a FREE viewer from http://office.microsoft.com/ downloads/2000/xlviewer.aspx (3.813Mb) you can't edit the file but you can view/print it. If you right click on any of the other icons and click properties you will be able to find out what type of file they are. I would imagine you should be looking for a Setup.exe file to install the program that you have downloaded/brought home from work ;) PS here's a comb|_|_|_|!!!
Iain Wolstencroft - Accrington - Thu Feb 07 20:01 2002
reply

HI Iain, My sincere thanks. I've downloaded the viewer you suggested and it works fine. You've massaged a very aching head, - and now that I've also got a brand new comb I even look rather dashing too!. Thanks again Bud, you're a top man. Regards, Steve.
Steve - Leeds - Fri Feb 08 00:00 2002
reply

Hi! A little advise would be appreciated by a novice. Can a CD-R Disc cause the laser tracking to deviate on a standard audio CD player. I ask because shortly after I tried playing a CD-R disc on my audio the player went on the fritz!. Coincidence or what?. If it was coincidence then I will have to get a new Hi-Fi. I guess what I really want to know is,can a ordinary audio CD player play recorded CD-R's like normal pre-recorded CD's without damaging it assuming the correct steps have been taken during the copying of the CD-R. Thank for any input.
Keith Taylor - Oldham - Wed Feb 06 19:03 2002
reply

As long as the CDR disk that you are trying to use, has been recored as an AUDIO CD, then it will play quite happily on most modern standard audio cd players. However, if you try to use a normal CD, that is specific to computer based cdrom drives, in a standard audio player, then yes, you can damage the hi fi, and it isnt just the lazer, actually, its more likely to be the amplifiers that are taken down, for the lazers are generally standard. So, make sure that the CDR disk that you put in your HI FI is an AUDIO disk. Hope this helps.
Future - Wed Feb 06 21:43 2002
reply

Thanks for reply. If by "specific to computer based cdrom drives" you mean programme discs for eg. Encarta then yes I may be a novice but I ain't braindead. At least now I can sleep peacefully knowing I have not done anything wrong it was just a dodgy Hi-Fi drive. Thanks again.
Keith - Oldham - Thu Feb 07 09:18 2002
reply

Hi everyone, You guys helped me before when I had a problem with Paint Shop Pro. Now I have a different problem. Everytime I switch on my computer I get the message 'Please wait while setup updates your configuration files. This may take a few minutes. Completed update of configuration files.' Whilst I expect this message if I add or remove any software, I haven't done so for some time. Just for info, I recently installed Norton Systemworks 5.0 which loads on startup. Could this be causing the message?
Jane Anglin - London - Wed Feb 06 16:31 2002
reply

You might want to stop Norton from starting when you start up to see if this will solve the problem. Go to Start | Run, type in "msconfig", click the Start up tab , and check the all the Norton items in the list. Restart your computer twice. If it is still occurring after the SECOND time, you can probably assume that it is not Norton that is causing the problem
Iain Wolstencroft - Accrington - Wed Feb 06 19:01 2002
reply

Hi all its me again, it probably seems that i always ask questions regarding pc queries or problems but since i am a novice i am building up my knowledge so that later on i will be able to help others that were in the same position as me. I don't think any of you mind as you all seem to enjoy helping out. Anayway i have another question for someone to help out......I am currently with BT Surf Time and have to Icons on my desktop to access the net in the day time ( 08:00 to 18:00 )or at night ( 18:00 to 08:00 ), both using different numbers but the same account details, so can i configure my computer in some way that when i select the Internet Explorer Icon on my desktop that it will recognize or differentiate if i am logging on in the day time or at night. Stuarty
Stuarty - Airdrie - Wed Feb 06 12:36 2002
reply

If I remember rightly, Surf Time already does this this for you. However if you are't happy with that, then I suggest that you go to this site http://www.ctm2000.co.uk/ and download ctm2000, when you get to the download page click the top file. It is a 4.4Mb download
Iain Wolstencroft - Accrington - Wed Feb 06 13:34 2002
reply

Hi all..another problem:S when I try to open anything ive downloaded I get the error message: WinZip Self-Extractor header corrupt. Possible cause: bad file or disk transfere error. Any ideas how I could rectify this? Many Thanks
mo clayton - warrington - Tue Feb 05 22:29 2002
reply

Mo, delete your original download and redownload it
Iain Wolstencroft - Accrington - Wed Feb 06 04:57 2002
reply

Can anyone advise or help. When running scandisk (standard test)it runs with no problem, checking files & folders & repairing any errors when prompted. When running scandisk (thorough test & automatically fix errors checked)it totally freeze's when cluster 3633 of 2813010 is reached,& the hard disc makes laubouring sounds. Can anyone help with this problem.I have to turn the machine off at the mains and restart.
Steve. S - Darlington - Mon Feb 04 08:37 2002
reply

Norton Disk Doctor, if you have it. may repair the error, so that you can get your data backed up. Once the error is corrected, then run NDD for at least 10 days doing a surface scan each time. If any more such errors are encountered, then, has Iain said, you will need a new hdd.
Future - Mon Feb 04 13:19 2002
reply

Sounds suspiciously like a bad cluster that can't be fixed. Try running the scan disk without the automatically fix errors. If it stops in the same place, you may find that the HDD is shot!! Get yourself prepared. When 1 or more clusters go like that, a few more are sure to follow. How old is the hard drive? If it is more than 3 years old, I would certainly be thinking about replacing the hard drive before it gets to the stage where data can't be backed up or retrieved
Iain Wolstencroft - Accrington - Mon Feb 04 12:35 2002
reply

On reading web user magazine issue 23 on the hints & Tips someone gave a hint on how to increase your surfing speed on the internet by changing the size of your swap file. As he explains you goto the Virtual Memory and specify your own virtual settings, now he used the calculation..Set minimum and maximum values to 2.5 times your total memory size????. Now i don't know if he meant 2.5 times less because it will not allow you to go over your max memory limit. My computer max is set at 25540MB and the min is at 0MB. Can anyone explain this and what the Virtual Memory is used for.
Stuarty - Airdrie - Mon Feb 04 00:35 2002
reply

The memory size referred to is that of RAM, therefore if you have 128Mb RAM, you want to set your virtual memory to 320Mb. Basically what it amounts to is an extension of your RAM. The operating system copies as much information as possible into main memory, and leaves the rest on the hard disk drive (HDD). When the operating system needs information from the HDD, it exchanges a portion of that information in main memory with a part of the information on the HDD, This is known as SWAPping. You have definitely got too much set up there. It will take forever to access the data left on the hard drive addresses
Iain Wolstencroft - Accrington - Mon Feb 04 06:52 2002
reply

I would say it was HD size that was meant. Virtual memory is hard drive space that windows uses as memory to store files that are mostly used, and it keeps them open, so that when it needs them, it doesnt have to open them first. It doesnt just increase the net access, it increases the overall performance of the puter, and so the larger the hd capacity the better, and of course the more main memory (RAM) you have the better too. Setting your own virtual memory is ok, but if having it set at auto is working, thenleave it, but you can experiemtn. Virtual memory has been used by windows since Windows 2, or as it was called DOS Extensions, it is one swap file, and the reason it is called a swap file, is because it swaps files with the rest of your drive, whenthey are not in use. The name of the swap file is called....WIN386.SWP .You cannot delete it from windows, but usualy it is deleted once windows has been shut down. A new one is created each time windows starts...hope this helps.
Future - Mon Feb 04 02:16 2002
reply

Thanks to you both for your information. Going back to iains comment when you said that i have far too much??? do you mean software running or data files. If so could any of you recomend a good setting to run the virtual memory at. My current settings are set by windows but the others are set at the following c:\25469mb FREE and the min = 0 and the max = 25469. There is an message that says that if there is not enough then i will not be able to restart my pc. thanks again
stuarty - Airdrie - Mon Feb 04 19:58 2002
reply

Stuarty, basically times your RAM by 2.5 so if you have 64mb you want the virtual memory to be 160mb; 128Mb 320; 256Mb 640; 512Mb 1280; (and if you're mad enough ;)768Mb 1920) Leave the minimum at 0. Restart your computer and see the difference.
Iain Wolstencroft - Accrington - Mon Feb 04 20:26 2002
reply

PS that message regarding c:\25... is to tell you how much you have to play with. So you have plenty to extend your VM
Iain Wolstencroft - Accrington - Mon Feb 04 20:30 2002
reply

Iain, I have changed my Virtual memory and i find browsing the net quicker that before. This has been a handy piece of info and not forgeting your explanation, which i have a better understanding now. I have learned more from this forum than any where else and the fact that the ones answering the problems realy know what they are talking about. Keep up the good work and i am sure i will be back with another querie soon !!!
Stuarty - Airdrie - Mon Feb 04 23:41 2002
reply

Can anyone give me advice please.When I go on to a free web card site I enter that I want to add music to my card, select the tune and press the listen button to hear a preview.Windows media player appears down the left side of my screen then a message appears which says (error8007000d.no more help at present).Can someone please tell me what this means and how to resolve the problem.I will be grateful for any help.Thanks John
john - inverness - Sun Feb 03 20:00 2002
reply

Please can someone help me. My Pc just freezes and I have restart it..It only seems to happen when I am either printing, it could be on the first page or I could be after I have printed quite a few it just stops and freezes up...And the other time is when I am playing an adventure game eg tomb raider monkey island or desperados the PC just stops when it feels like it... I have used all of Norton System works its been in the repair shop and I have called the £1 a minute ripoff help lines with no success at all .so please can anyone help...... Thanks in advance to all that try.....
Tom - kidbrooke se3 - Sun Feb 03 17:41 2002
reply

Ok, disconnect everything except your printer, and try that. Then add a device/perephral one at a time, and try the system, than add another and so on, until you find out which is causing thelock out.
Future - Fri Feb 15 07:46 2002
reply

At the begining, I had assumed you had the latest driver for your printer, however you didnt state that you had, and I didnt ask, so...if you are not sure, then go to http://www.driversguide.com ...user name drivers, password all....and do a search for your model of printer, and dowload the latest drivers for it..
Future - Sat Feb 09 01:15 2002
reply

Thanks again for the interest you are takeing. It looks like I have the only driver for my printer.it is an EPSOM STYLUS colour 670 and connected via a paralell cable..it is USB abled and obviously so is my PC but since I have up graded to windows ME which was a CLEAN install not an upgrade I have not found a driver to work my printer by USB connection.I have never given it a thought before could this be the problem and if so is there a remedy.. I wait to hear from you.
Tom - kidbrooke - Tue Feb 12 18:57 2002
reply

Tom go to epson.co.uk choose the stylus color 670 and Me. I use the same printer, and I must admit I had difficulty at first. I started off by sticking to the Win 98 driver until this one was released
Iain Wolstencroft - Accrington - Tue Feb 12 20:20 2002
reply

Thanks for your advice and help.....I have just down load the Epsom ME driver.. It still wont work via USB will yours and has also frooze again and also during game play..Please any help..
Tom - Kidbrooke - Wed Feb 13 18:49 2002
reply

Post your hard drive size, memory size, video etc.
Future - Fri Feb 08 23:04 2002
reply

Did you check your BIOS to see what your parallel port is set to? Also, on your hard drive, is a folder called spool, check to see if any files are in this folder. The spool folder is in the windows folder, and also contains a sub folder called printers. You should be able to view this folder from within explorer, if you cannnot see it, then re-post, because it may just be that you need to set explorer to view all files. Now, how long has the problem been going on?, also, did you check the connections to your printer?
Future - Fri Feb 08 00:24 2002
reply

Hi thanks again for all your help..my bios is ok...and I have checkedmy SPOOL folder in it is 2 other folder 1 is printers which is empty...the other is patprocs which has another folder in it called windows 95 which is empty... The problem has been going on for as long as I can remember.I kknow it was`nt always happening and when it did it I never really noticed it or it never bothered me a lot but lately I have had to use my printer a lot and now the problem is relally getting to me plus recently I have started play a few game and the freezing is bloody frustrating as you can imagine so all help is greatly appreciated...
Tom - kidbrooke - Fri Feb 08 22:48 2002
reply

Not all cd based software comes with an AUTOINF file, so at this time dont worry about cds not auto starting. Go into your BIOS, and check to see what your parallel port is set at. Check to see if it is set to SPP/ECP. Alter accordingly and try that. Re post if problem perstists.
Future - Thu Feb 07 01:13 2002
reply

Clear all your temp files. There are two folders, Temp, and Tempory Internet. Then defrag your hard drives, do this in safe mode, also, clear your printer spool, you can try printing direct to your printer, so that it doesnt need your puter to do it. Re post if that doesnt work.
Future - Tue Feb 05 03:56 2002
reply

Thanks for you advice it is trully appreciated..I ahve deleted ALL temp files and defraged my drives .still the same problem.I have just printed of 40 reports for my club, with no problems...then I tried to print one sheet and my PC fooze 3 times before it completely printed that one sheet .so if you have any more ideas I will gladly try them..Thank you
Tom - kidbrooke - Thu Feb 07 19:10 2002
reply

You need to post your system info, what OS, amount of RAM, HD size etc. In the meant time, run scandisk to check for any errors, then run defrag. Do this in safe mode.
Future - Sun Feb 03 19:00 2002
reply

thanks for taking an interest. I am running windows ME > 256mb memeory > 2 hard drives main on 8 gig slave 30 gig > amd 400mz processor, R/W lg rom as master and a normal cd rom as a slave, scanner zip drive printer plug and play game pad, have scanned defraged and optimised and as I have stated before used norton and outside help with no success.I dont know if it is relevent but I notice my CD`s are not auto running or loading even thou the funtions ARE activated. please can you help as the system just keeps freezing more and more often....
tom - kidbrooke se3 - Mon Feb 04 22:09 2002
reply

please help. after two or three hours i lose control of my mouse, it gets very slugish and difficult to control.the computer itself seems to respond very slowly as well. if i shut down the computer completly and restart it every thing is fine again.
g grant - bognor regis - Sun Feb 03 11:09 2002
reply

Firstly, make sure that there is no dust got caught up in the mouse wheels, secondly, close some of your programs down if you have a lot open. there is a possibility of a memory in one of your programs, (but we'll come to that if all the other suggestions made fail.) Thirdly, clear some of your Temp files out ( Start Search | Files and Folders | Type in "Temp" delete everything in it. Fourth and finally, if noone of the above has worked do a virus scan
Iain Wolstencroft - Accrington - Sun Feb 03 13:40 2002
reply

When I put in my Encarta 2000 DVD instead of auto matically loading it came up with an error message "Cannot locate missing file SHRL30.DLL". I tried uninstalling it but it still happens. However if I close the error message and go into Explorer and click on one of the programs for Encarta (with the disc in) it all opens up! The really frustrating part is that everytime I start up my PC a window of C:/Programs comes up which I just close everytime without, it seems, any ill effects - but why does it do this? And how can I stop it?
Bob - Beckenham - Sat Feb 02 23:55 2002
reply

Try this URL. It should help to solve your Encarta problem. http://support.microsoft.com/default.aspx?scid=kb;EN-US;q249629
Ian - Lake District - Sun Feb 03 14:09 2002
reply

Hello, another one of my problems, I cannot seem to solve, although, I believe it is the modem.. Anyway.....I am trying to fix a system, it is a Compaq Persoario, 2000, with win98se, PII 233, and 128mb RAM, 3gb, hd..PROBLEM. Sometimes, it will disconnect from the net, and when you try to reconnect it says modem isnt working, then you shut down, and restart, and it still says modem isnt working, then you remove the drivers, reinstall them, and then it works, until it gets disconnected from the net again. It is a Chronus 56k, never heard of this type before, have the latest drivers. Any help would be appreciated.
Future - Sat Feb 02 14:24 2002
reply

Thank you, Iain, for your advice, I shall check that out, also, thank you for explaing Virtualy Mem, better than I did...
Future - Mon Feb 04 13:13 2002
reply

Future, your winsock.dll file has probably been corrupted. Go to this site http://www.drd.dyndns.org/index2.html. type in Winsock, choose the 98se version and save to your Windows System folder. It will ask you whether you want to replace the existing file, click yes
Iain Wolstencroft - Accrington - Mon Feb 04 12:52 2002
reply

can you please help me. after my computer has been on for about two hours i loose control of the mouse. it gets very slugish and difficult to control. when you click on a button that is also slow to respond.
graham grant - bognor regis - Fri Feb 01 23:23 2002
reply

It may be that your puter is over heating, but first buy a new mouse, and try that, if the problem persists ..re post, also, does the keyboard become slugish too?.. give all symptoms
Future - Fri Feb 01 23:43 2002
reply

Can anyone help me please? My computer keeps freezing and im unable to do anything. I try doing Ctl-Alt-Del but nothing happens, so i have to turn in off and go thru all the rigmarole of scanning the drive. It seems to be whenever im on the internet or logging off the net. any ideas?
Steph - Liverpool - Fri Feb 01 21:30 2002
reply

You need to post system info, OS, IE version, also, is the problem related only to the net??
Future - Fri Feb 01 22:48 2002
reply

I have now just been informed by someone who is supposed to be Technical Support for PC World that all CDRWs save docs as Read Only regardless of whether you use CDR or CDRW discs. Also I tried to re-load Word 2000 again and the error message I get is "can't find C:\CABS\W2K DATA1". Am I right in thinking that without this I can't update software?
Sue Bradbury - Spalding - Fri Feb 01 19:39 2002
reply

Sue, it maybe that your Word2000 cd as become damaged in someway, and your cdrom may not be able to read the file, that is why you could be getting the file not found error, yes this error can occure if the cd is damaged, usually the cd wont be read, but there are occasions when it can read most of it, just not the corrupted file. Clean your Word 2000 cd, with a cloth that is used for cleaning glass. Do not use anything abrasive, ie T.Shirt, which I have seen many do. Packet writing software such as Direct CD, and as long as it supports your cdr/w it will allow you to use your cdr/w as is if were a Floppy Drive.
Future - Fri Feb 01 22:56 2002
reply

I haven't got a disc for it as it was pre-installed in the machine when I bought it in December 2001.
Sue Bradbury - Spalding - Sat Feb 02 02:03 2002
reply

Why hasn't PC World gone out of business!!! What a load of poppycock (that is the politest I can say, because I don't want to get banned from the boards!!) I have NEVER heard such utter rubbish. There are hundreds of sites out there about the subject, but this is just one http://www.mediastore.com/cdr/cdr_faqs.asp. Does the computer give you the option to Browse for the file. If so, click the browse button, and search for it in your cd drive.
Iain Wolstencroft - Accrington - Fri Feb 01 20:33 2002
reply

I quite agree - these people are supposed to help. I know it's rubbish because I have one on my Windows 98 machine. On the subject of Word 2000, It does give me the option to browse but I can't find the C:|CABS\W2K anywhere on my system at all.
Sue Bradbury - Spalding - Fri Feb 01 21:04 2002
reply

Sue you won't find it on c:\ drive, however put your cd in and get it to look for DATA1
Iain Wolstencroft - Accrington - Fri Feb 01 21:44 2002
reply

I haven't got a CD as it was pre-installed in my machine when I bought it with no backup discs. I tried re-installing Works 2000 from the disc but that came up with the same message.
Sue Bradbury - Spalding - Sat Feb 02 02:07 2002

[hr]Subscribe to Web User and save up to 15%
[url=www.ipcsubs.co.uk/IWUAW]More details[/url]

Post Extras