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dancer69
regular
Reg'd: Wed
Posts: 41
Loc: Bath, UK
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Wanadoo admit dreadful service
Sun Oct 31 2004 04:42 PM
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This e-mail was received from Wanadoo 'customer services'.
You have been warned. Do not join any ISP with a poor reputation.
+++
Thank you for your email.
I apologise personally for the dreadful service you have received at the
hands of some of our agents, let me assure you that we take your
comments extremely seriously, we are aware of a training issue with some
of our agents and we have set in place new training schemes to guard
against this sort of occurance in future, i know that must be of little
comfort to you, but we are attempting to rectify the issue.
If you have any further queries then please do not hesitate to get in
contact with us again.
Kind Regards
___
We customers pay for this "dreadful" service.
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