I've thought of getting this, but haven't done so. I almost always get connection speeds of 40-44Kbps, if I don't, I disconnect and re-dial. I was told it wasn't really worth paying for On Speed with these speeds, web pages only take a couple of seconds to appear anyway. If I had cosistently low speeds, then I would definitely get it. I've heard mostly good reports about it. Madeline. To err is human; to foul things up totally, you need a computer.