I use BT Yahoo! Anytime and I haven't had this problem. I get a dropped connection very rarely. Maybe there's a problem with his line, he could get it checked out. Also he could try contacting BT Yahoo! for help. Are you sure he hasn't got a virus or worm? Does he get any kind of error message when the connection is dropped? Your friend could try ringing BT Yahoo's Technical Help Desk on 0906 3023456. This is a premium rate number and calls are charged at, I think, 50p per minute with a 5p minimum charge. Madeline.
To err is human; to foul things up totally, you need a computer.