possibly need some help

[ivansmagic]

Hi all, I think I might need some help.

Over the last week or so, I have noticed that my computer totally freezes for no apparent reason. It doesnt shut down or give me a blue screen or anything like that. It just freezes on the screen it is on. No pattern in the scrrens it is freezing on, totally sporadic. The only way I can turn off is too restart the whole system using the on/off button.

i have run CCleaner, malwarebytes & Avast antivirus but to no avail. Also did a defrag today but its still happening.

Any advice on this one. Didnt want to go straight to the HJT forum in case someone else can suggest something.

Thanks in advance

[bricat]

Please download ComboFix from Here or Here to your Desktop.

<font color="Blue">**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**</font>

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   
   <ul type="square">
4. <font color="red">Very Important!</font> Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
5. <font color="green">Click on</font> this link <font color="green">to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.</font>
   

<ul type="square">[*]Close any open browsers.[*]<font color="Red">WARNING:</font> Combofix will disconnect your machine from the Internet as soon as it starts[*]Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.[*]If there is no internet connection after running Combofix, then restart your computer to restore back your connection.[/list][*]Double click on combofix.exe &amp; follow the prompts.[*]When finished, it will produce a report for you. [*]Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review. in the HJT forum[/list]<font color="blue">**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**</font>