HL-DT-ST DVD-RAM GH15L

[Almohunt]

Hi All,

Today I have re-installed vista on my PC and then I did all the vista updates (incl SP2) and now my DVD drive does not work??

It does not show up in My Computer and on device manager is says:

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"

I have been to HP and Compaq to look for updates and found a firmware update which does not work (I asume thats because it cant find the device)

I have also done a google search and come up with nothing.

So I would be very great full if someone could please help.
Thankyou very much in advance,
Alan.

[mgmcc]

You could try uninstalling the drive from within Device Manager, reboot, let Windows "find new hardware" and reinstall the drive. That might put the correct settings back into the registry.

[Almohunt]

Thanks for the suggestion but I have already tried that.

[greysts]

As you found the firmware update on the HP site do they have a driver update available? As it's an HP machine they normally supply a CD with all the installed drivers. Did you not get one?

[Almohunt]

They didn't have a driver update.
I didn't get a CD with my PC but made a Compaq Recovery Disk Set the day I got the PC so the driver(s) should be somewhere on the disks but as its my DVD drive that doesn't work I can't get the driver(s).

If I was able to use a friends PC I wouldn't even know what files I would need to copy to a memory card to get the drive working again?

[greysts]

This any good to you?

[Almohunt]

Thanks for the link, I have my drive working again now

Thanks again,
Alan.

[greysts]

Excellent.