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Old 27-06-09, 23:32
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Ellen Ellen is offline
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Default Michael Jackson O2 Tickets

I should think anyone who bought tickets for the concerts on eBay would be feeling a bit concerned they've kissed goodbye to their money. What chance of gettig a refund I wonder?

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Old 28-06-09, 08:58
AndrewGC AndrewGC is offline
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Default Re: Michael Jackson O2 Tickets

EBay have already issued strict instructions to sellers to refund ALL money. Buyers are also protected via PayPal. So actually buyers are protected - it was on the news on the day he died and also eBay have instructions on site.

Tickets

Next week sellers will be getting 'instructions' on how eBay and PayPal will be working with them and initial 'help' is that sellers will get sales fees refunded when they refund.

In essence then eBay buyers who paid via PayPal haven't really got a problem, and even those who did not should not really have much of a fight. PayPal normally cover purchase up to 45 days, but as the messages on site say, they are looking into anyone who bought tickets before 13th May. EBay will no doubt enforce these refunds.

The sellers, who will then get the tickets back, will then be able to return them to the place they bought them and will only lose the touted profit they made - the excess people were stupid enough to pay.

Worth checking the site next time to see if eBay and PayPal have actually made an effort to address concerns - and as mentioned it was on BBC News 24 and Sky New very prominently a few days ago.

What was interesting were the number of tickets being sold as 'memorabilia'. But eBay actually clamped down on these too and removed listings en masse.

The lesson surely is: no matter how much you want tickets, only buy them from the promoter. If you are unlucky, bite the bullet and don't encourage touting by buying off eBay.

Although according to new reports, the people with the biggest problem will be those trying to get refunds off the actual company running it.

Tickets 2 ]

Reading that article, the people who bought off eBay will probably be better protected.
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Old 11-07-09, 09:51
AndrewGC AndrewGC is offline
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Default Re: Michael Jackson O2 Tickets

There have been some follow ons about this on eBay but today they wheeled out the big guns:

EBay Link

That in turn leads to Trading Standards stepping in:

Trading Standards MS Statement

It would be interesting to know how many sellers are holding out. Of course for several they will have sold at a SIGNIFICANT mark up and are having to refund money they have probably long since spent, let alone the actual ticket cost.

Curious if this will deter the touts, but given they were selling the funeral tickets within hours of them going on sale this seems unlikely.
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