Sorry for not replying, new HJT log and link

[jdselec]

Hi, firstly, apologies for not reply to my previous post :

http://www.webuser.co.uk/forums/showflat...&PHPSESSID=

I have been working nights, and didn't have a chance to get to the girlfriends place to do the things you asked until tonight & being new to this site i didn't realise that the post would be close within 7 days. So again sorry.

I have run the Hijack thingy again, checkmarked and 'fix checked' the 02 file as suggested, rebooted, but when i launch the hijackthis again ready to select config as you suggested, i can't find it anywhere ?? am i being dum ? it only gives me the options of scan & save etc....

In answer to the other questions, it is her home laptop, however she does have quickbooks on it that she backs her work stuff up on & thats it. She also backs it up in 5 other places !! (women!) It only has one user account, well it goes straight in doesn't require a password.

I don't & nor does she have a clue what the symantec stuff is on it so i would say it isn't in use.

Thanks for your help
JDS

[Joe_London]

Unfortunately we cannot offer any further assistance as this computer is used in a commercial environment. Please see the rules here:
http://www.webuser.co.uk/forums/show.../page/0#358300
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Also please note that help is only available for personal use (home computers). If you are on your work computer, we won't be able to help. A 'Work' computer in this context includes any PC used in a commercial environment and any used by self employed individuals.


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Sorry,

Joe.