Need help

[jcksnj930]

My sister keeps getting this popup.Aol was unable to find 1 or more multimedia components needed for proper operation please reinstall. I cannot help her with this. Is there anyone out there who can advise us.


thanks in advance. [img]/forums/images/graemlins/mad.gif[/img]

[Mouse]

Can you tell us what she is doing when this error pops up?