No Thumbnails in Sony's Picture Motion Browser

[nmcallister]

While I use other software to edit and play camcorder videos, I use Sony's Picture Motion Browser to store my video clips. The browser should show thumbnail pictures of each clip but I just get an icon with a "lightning break" through it. Sony can't/won't help and say it is a PC software issue. Can anyone advise please? '

[Fusion]

I have read recently that your symptoms may be caused by a 'broken' video codec.

Have a look at this link -->> Check Audio and Video Codecs Installed in the Computer and download -->> Sherlock which when ran, will highlight in red any damaged or broken codecs.

[nmcallister]

Many thanks for your reply.
I have checked and removed a number of broken codecs but I still cant get the thumbnail piccies.

nmcallister

[Fusion]

I hope you noted the 'broken' codecs before you removed them as you will no doubt need to download and reinstall good versions of those codecs.

[nmcallister]

Yes thanks. The broken codecs were for a Roxio programme that I no longer use and have uninstalled. The broken codecs are some left over items after the uninstall