runtime error

[karen1961]

hi,i have Paint shop pro x installed and when i open it it loads then i get a message saying
"runtime error!
Program:C:\Prog...
This application has requested the Runtime to terminate it in an unusual way.please contact the applications support team for more information"
what is this and what can i do to sort it?i have reinstalled it but no difference thank you karen

[Mouse]

Welcome to WebUser forums, can I ask you to go to the Microsoft Update site and check you have all the latest updates and patches please and that you are running XP SP2?

Microsoft Update

[karen1961]

hi,thank you for your reply,i did as you asked,there was no critical updates to install but started to install other updates for hardware,and as i was downloading an update for the usb mouse(i'm on a laptop i won with webuser 3 weeks ago! [img]/forums/images/graemlins/smile.gif[/img])a blue screen came up saying somthing about less than equal to something,didn't quite read it all,when it restarted it said this system has recovered from a serious error,and when i started PSPX it started with no problems,so i don't know what happened there,thank you karen

[Fusion]

What version of PSP X are you using?
Check by going into Help on the Menu Bar and About PSP

You may need addition updates.

This link . . . . >> Corel Paint Shop Pro X patches and updates may help with your problem.

You <font color="red">MUST</font> install them if needed in order i.e. 10.01 first, then 10.02 &amp; 10.03 in the respective language choice.

I see you have hopefully solved your problem but checking the version and updating won't do any harm.

[karen1961]

thank you i am now using the up to date version after installing the updates and is now working,thank you to you both karen