good luck on that its mostly indian people who you get and they dont understand you and we dont understand them :@ i phoned 3 last week and heres how it went me:hi im calling to check a repair if it is ready for collection 3: you want to update your adress? me: no i want to see if my phone has been repaired? 3:what is your new address? me: im not changing my address i want to see if my phone has been repaired? 3: oh right can i have your name please me: gives name 3: ok i'll check that --HOLD-- 3: ok so you book your handset in may? me: no it was last friday 3: ok i check again --HOLD-- 3: ok your phone has been dispatched at 15.41 me: ok thanks bye
so i go to the 3 store and it turns out the phone wasnt even there (and no i didnt go at 15.40 about 16.00 ish) the deliverly hadnt arrived yet so i go back later and finally get my phone