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jdselec
new user
Reg'd: Sat
Posts: 7
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Hi All
Would you mind looking at the below hijack this log ? I've had to do it in safemode as when i log on normally the whole thing comes to a standstill, haven't a clue what is wrong but something isn't right.
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 15:25:31, on 07/06/2009 Platform: Windows Vista (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16830) Boot mode: Safe mode with network support
Running processes: C:\Windows\Explorer.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Windows Media Player\wmpnscfg.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O1 - Hosts: ::1 localhost O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\BAE.dll O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [Skytel] Skytel.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe" O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\Run: [AppMon Utility] "C:\Program Files\Sony\AppMonUtil\AppMonUtility.exe" @@@Start O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Virgin.net Broadband\Dragdiag.exe" /icon O4 - HKLM\..\Run: [diagnostics] "C:\Program Files\Thomson\ST330\diagnostics\diagnostics.exe" /icon -l:en O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" O4 - HKLM\..\Run: [btbb_wcm_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb_wcm\McciTrayApp.exe" O4 - HKLM\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe" -boot O4 - HKCU\..\Run: [googletalk] C:\Users\Home\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart O4 - HKCU\..\Run: [EPSON Stylus DX7400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICDE.EXE /FU "C:\Windows\TEMP\E_SD901.tmp" /EF "HKCU" O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [EPSON Stylus DX7400 Series (Copy 1)] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICDE.EXE /FU "C:\Windows\TEMP\E_SF93F.tmp" /EF "HKCU" O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [Google Update] "C:\Users\Home\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [BullGuard] "C:\Program Files\BullGuard Ltd\BullGuard\bullguard.exe" O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user') O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE O4 - Global Startup: Bluetooth.lnk = ? O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll O13 - Gopher Prefix: O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL O23 - Service: BullGuard LiveUpdate (BgLiveSvc) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe O23 - Service: Norton Save and Restore - Symantec Corporation - C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe O23 - Service: SpeedTouch 330 Manager (st330service) - THOMSON Telecom Belgium - C:\Program Files/Thomson/ST330/service/st330service.exe O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\stacsv.exe O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
-- End of file - 14945 bytes
Many Thanks JDSELEC
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 31987
Loc: belfast
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Welcome to the Webuser forum. 
Download Combofix from any of the links below, and save it to your desktop. For information regarding this download, please visit this webpage: http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Link 1 Link 2
**Note: It is important that it is saved directly to your desktop**
--------------------------------------------------------------------
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. If you don't know how to disable some of your security programs have a look :- HERE --------------------------------------------------------------------
Double click on ComboFix.exe & follow the prompts.
When finished, it will produce a report for you.
- Please post the C:\ComboFix.txt along with a new HijackThis log for further review.
Please keep me informed about any changes to your problems during the different steps of the fix
FOR OTHER USERS, DO NOT RUN COMBOFIX UNLESS YOU ARE ASKED TO DO SO BY A HJT HELPER
-------------------- IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
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jdselec
new user
Reg'd: Sat
Posts: 7
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I got told off for posting thisd in a new thread - sorry i'm new !!
Hi, i've done as requested in my previous log and run combo fix, i had to uninstall bullguard (her antivirus) in order to get combo fix to run, even though i'd turned it all off beforehand it wouldn't have it. Anyway, please see below - thanks
ComboFix 09-06-07.01 - Home 07/06/2009 21:41.1 - NTFSx86 Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.44.1033.18.2046.1185 [GMT 1:00] Running from: c:\users\Home\Desktop\ComboFix.exe SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} .
((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) .
c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc124C.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc1F48.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc23B8.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc2BAC.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc40F2.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc4D96.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc63A6.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc73EA.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mcc9F8C.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccA6B0.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccB57.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccBDB7.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccC5C1.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccCA11.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccCFEE.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccD53B.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccD80A.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccD99F.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccD9ED.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccEDFC.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccF203.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFAD5.tmp c:\users\Home\AppData\Local\Microsoft\Windows\Temporary Internet Files\mccFE30.tmp c:\windows\system32\drivers\Msft_Kernel_SynTP_01000.Wdf c:\windows\system32\drivers\Sony_VGN-AR51J.mrk c:\windows\winhelp.ini
. ((((((((((((((((((((((((( Files Created from 2009-05-07 to 2009-06-07 ))))))))))))))))))))))))))))))) .
2009-06-07 20:39 . 2009-06-07 20:48 -------- d-s---w- \ComboFix 2009-06-07 20:35 . 2009-06-07 20:35 2145837056 --sha-w- \hiberfil.sys 2009-06-07 20:33 . 2009-06-07 20:37 -------- d-----w- \Qoobox 2009-06-05 06:06 . 2009-06-05 06:06 -------- d-----w- c:\program files\Trend Micro 2009-05-11 19:19 . 2009-05-15 17:35 47 ----a-w- c:\programdata\Intuit\QuickBooks 2008\UKeFile.sys
. (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2009-06-07 20:35 . 2008-02-27 05:41 2459762688 --sha-w- \pagefile.sys 2009-06-07 20:33 . 2008-02-26 21:56 1356 ----a-w- c:\users\Home\AppData\Local\d3d9caps.dat 2009-06-07 15:07 . 2008-11-07 13:18 6810 ----a-w- c:\programdata\Intuit\QuickBooks 2008\qbbackup.sys 2009-06-07 15:06 . 2008-07-07 07:36 -------- d-----w- c:\program files\RAM Net Client 2009-06-06 22:04 . 2007-08-15 21:44 12 ----a-w- c:\windows\bthservsdp.dat 2009-06-03 22:03 . 2009-03-19 12:19 -------- d-----w- c:\programdata\Motive 2009-05-13 16:54 . 2007-08-16 17:48 -------- d-----w- c:\programdata\Microsoft Help 2009-05-13 16:50 . 2006-11-02 11:18 -------- d-----w- c:\program files\Windows Mail 2009-05-07 07:03 . 2008-03-08 12:25 -------- d-----w- c:\program files\Windows Live 2009-05-07 07:03 . 2008-03-08 12:43 -------- d-----w- c:\program files\Windows Live Toolbar 2009-05-07 07:03 . 2009-05-07 07:03 -------- d-----w- c:\program files\Microsoft Sync Framework 2009-05-07 07:02 . 2009-05-07 07:02 -------- d-----w- c:\program files\Microsoft 2009-05-07 07:02 . 2009-05-07 07:02 -------- d-----w- c:\program files\Windows Live SkyDrive 2009-05-07 06:59 . 2009-05-07 06:59 -------- d-----w- c:\program files\Common Files\Windows Live 2009-03-19 20:23 . 2009-03-19 20:23 61480 ----a-w- c:\users\Home\GoToAssistDownloadHelper.exe 2009-03-18 10:40 . 2008-11-07 15:01 816384 ----a-w- c:\programdata\Intuit\QuickBooks 2008\Components\DownloadQB17\Patch\qbpatch2.exe 2009-03-17 03:16 . 2009-04-16 21:34 14848 ----a-w- c:\windows\system32\apilogen.dll 2009-03-17 03:16 . 2009-04-16 21:34 25600 ----a-w- c:\windows\system32\amxread.dll 2009-03-16 21:29 . 2008-02-29 22:19 79367 ----a-w- c:\users\Home\AppData\Roaming\Google\Google Talk\uninstall.exe .
((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "googletalk"="c:\users\Home\AppData\Roaming\Google\Google Talk\googletalk.exe" [2007-01-01 3739648] "ehTray.exe"="c:\windows\ehome\ehTray.exe" [2006-11-02 125440] "swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-02-22 39408] "Google Update"="c:\users\Home\AppData\Local\Google\Update\GoogleUpdate.exe" [2009-04-29 133104]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "NvSvc"="c:\windows\system32\nvsvc.dll" [2007-08-01 86016] "NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-08-01 8429568] "NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-08-01 81920] "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-03-10 835584] "ISBMgr.exe"="c:\program files\Sony\ISB Utility\ISBMgr.exe" [2007-06-12 317560] "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-12-10 29744] "IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-02-12 174872] "SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_01\bin\jusched.exe" [2007-03-14 83608] "AppMon Utility"="c:\program files\Sony\AppMonUtil\AppMonUtility.exe" [2007-07-12 534392] "MSConfig"="c:\windows\system32\msconfig.exe" [2006-11-02 222208] "diagnostics"="c:\program files\Thomson\ST330\diagnostics\diagnostics.exe" [2008-02-29 557149] "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2007-06-29 286720] "GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2007-08-24 33648] "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792] "btbb_McciTrayApp"="c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" [2008-09-11 1517056] "RtHDVCpl"="RtHDVCpl.exe" - c:\windows\RtHDVCpl.exe [2007-06-26 4489216] "Skytel"="Skytel.exe" - c:\windows\SkyTel.exe [2007-06-26 1826816]
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2008-02-26 443968]
c:\users\Home\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2007-12-7 101440]
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\ Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2007-7-3 739880] Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-9-19 282624] QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2009-2-23 967960]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\VESWinlogon] 2007-07-25 02:26 98304 ----a-w- c:\windows\System32\VESWinlogon.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows] "AppInit_DLLs"=c:\progra~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32] "mixer1"=wdmaud.drv
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend] @="Service"
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring] "DisableMonitoring"=dword:00000001
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus] "DisableMonitoring"=dword:00000001
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\FirewallRules] "{7A1BF104-F865-4FDC-916B-CE6270EA7417}"= UDP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote "{68E7C9A4-11C2-4AE7-8AF3-E29A25A7BFA8}"= TCP:c:\program files\Microsoft Office\Office12\ONENOTE.EXE:Microsoft Office OneNote "{F4688E1C-8E9F-4750-ACEE-E6AC8DE8DEE1}"= UDP:c:\program files\Google\Google Talk\googletalk.exe:Google Talk "{E52795F3-6A2B-43EF-BD6E-43C8CD26392F}"= TCP:c:\program files\Google\Google Talk\googletalk.exe:Google Talk "{5A90FA39-D243-401F-8315-97EEA8ADBD51}"= Disabled:UDP:c:\program files\Sony\VAIO Media 6.0\Vc.exe:[VAIO Media] VAIO Media "{F35F5298-79BD-45F6-9E46-3AF99AEB43F4}"= Disabled:TCP:c:\program files\Sony\VAIO Media 6.0\Vc.exe:[VAIO Media] VAIO Media "{C1E6241F-F7C0-411D-9A89-71B9BFAC1BC5}"= UDP:c:\users\Home\AppData\Local\Temp\Installer.exe:SpeedTouch Home Install Wizard "{E31E0C8D-0427-46D8-8F51-F0AA526608EA}"= TCP:c:\users\Home\AppData\Local\Temp\Installer.exe:SpeedTouch Home Install Wizard "{1167ACB9-062F-48B0-B6FD-31C9B0EFAEA0}"= UDP:c:\program files\Thomson\ST330\service\st330service.exe:ST330 service "{28AF920B-37D3-4D21-BB4B-E5AA87137198}"= TCP:c:\program files\Thomson\ST330\service\st330service.exe:ST330 service "TCP Query User{BC16C98D-A57C-4279-9A90-E0BBE6EC43CC}c:\\program files\\java\\jre1.6.0_01\\bin\\javaw.exe"= UDP:c:\program files\java\jre1.6.0_01\bin\javaw.exe:Java(TM) Platform SE binary "UDP Query User{EAD4A76D-A61B-460E-AC99-0875852DCDCF}c:\\program files\\java\\jre1.6.0_01\\bin\\javaw.exe"= TCP:c:\program files\java\jre1.6.0_01\bin\javaw.exe:Java(TM) Platform SE binary "{C1CB4114-3D17-4626-B007-FB11AEBD11EE}"= TCP:6004|c:\program files\Microsoft Office\Office12\outlook.exe:Microsoft Office Outlook "{8A16D8AD-60A1-405A-A3E5-FCC667DEB0BF}"= UDP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove "{C4781D67-5CED-4AC3-A8FB-556E16069966}"= TCP:c:\program files\Microsoft Office\Office12\GROOVE.EXE:Microsoft Office Groove "TCP Query User{9DAF6F44-89B3-4AD1-9122-47C937DCF463}c:\\program files\\internet explorer\\iexplore.exe"= UDP:c:\program files\internet explorer\iexplore.exe:Internet Explorer "UDP Query User{A64817B2-DB31-4904-8C19-B79413C1687B}c:\\program files\\internet explorer\\iexplore.exe"= TCP:c:\program files\internet explorer\iexplore.exe:Internet Explorer "{6F8511C1-5F16-4B2F-B354-C8E7C7474F13}"= UDP:f:\x86\IbisCont.exe:BT Home Hub 2.0 "{C9351B0A-40D8-43E7-934C-895EC0D12B78}"= TCP:f:\x86\IbisCont.exe:BT Home Hub 2.0 "{9204B984-3A9D-4434-B685-C6D4AC2FE1D9}"= UDP:c:\program files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe:BT Broadband Desktop Help "{33C21253-0E67-413B-BCA3-51C7B5E2DCED}"= TCP:c:\program files\BT Broadband Desktop Help\btbb\BTHelpBrowser.exe:BT Broadband Desktop Help "{6AC93FA1-D900-4F12-9808-29F064B4E5B4}"= UDP:c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe:BT Broadband Desktop Help Notifier "{4A498E04-3156-43B4-B2A9-78F9D9421638}"= TCP:c:\program files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe:BT Broadband Desktop Help Notifier "TCP Query User{16D1BD16-9A25-4726-81EF-F58FFD0BA388}c:\\program files\\bt broadband desktop help\\btbb\\bthelpbrowser.exe"= UDP:c:\program files\bt broadband desktop help\btbb\bthelpbrowser.exe:mcci+McciBrowser "UDP Query User{5DB4A8C3-3E38-4A52-B494-5DA663BB5FCD}c:\\program files\\bt broadband desktop help\\btbb\\bthelpbrowser.exe"= TCP:c:\program files\bt broadband desktop help\btbb\bthelpbrowser.exe:mcci+McciBrowser
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\RestrictedServices\Static\System] "DFSR-1"= RPort=5722|UDP:%SystemRoot%\system32\svchost.exe|Svc=DFSR:Allow inbound TCP traffic|
R2 regi;regi;c:\windows\System32\drivers\regi.sys [18/04/2007 04:09 11032] R3 R5U870FLx86;R5U870 UVC Lower Filter ;c:\windows\System32\drivers\R5U870FLx86.sys [15/08/2007 23:40 73472] R3 R5U870FUx86;R5U870 UVC Upper Filter ;c:\windows\System32\drivers\R5U870FUx86.sys [15/08/2007 23:40 43904] R3 ti21sony;ti21sony;c:\windows\System32\drivers\ti21sony.sys [15/08/2007 23:40 812544] S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\System32\drivers\btwl2cap.sys [16/08/2007 00:39 28464] S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\Google\Google Desktop Search\GoogleDesktop.exe [16/08/2007 18:55 29744] S3 Norton Save and Restore;Norton Save and Restore;c:\program files\Norton Save and Restore\Agent\VProSvc.exe [14/02/2007 02:57 2655848] S3 ST330;ST330;c:\windows\System32\drivers\st330.sys [29/02/2008 21:36 30464] S3 STBUS;STBUS;c:\windows\System32\drivers\stbus.sys [29/02/2008 21:36 12672] S3 stppp;Speedtouch PPP Adapter Adapter;c:\windows\System32\drivers\stppp.sys [29/02/2008 21:36 35328] S3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\Sony\VAIO Media Integrated Server\UCLS.exe [06/09/2007 18:52 745472] S3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);c:\program files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe [06/09/2007 18:52 397312] S3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe [06/09/2007 18:52 1089536] S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [06/09/2007 18:48 292152] S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe [06/09/2007 18:48 79736]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost] bthsvcs REG_MULTI_SZ BthServ . Contents of the 'Scheduled Tasks' folder
2009-05-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2266990558-1920926324-3402231945-1000.job - c:\users\Home\AppData\Local\Google\Update\GoogleUpdate.exe [2009-04-29 15:42]
2009-06-07 c:\windows\Tasks\User_Feed_Synchronization-{BA218EFF-B99B-44F4-8F2E-E7F83D10AC3C}.job - c:\windows\system32\msfeedssync.exe [2006-11-02 09:45] . - - - - ORPHANS REMOVED - - - -
HKLM-Run-SpeedTouch USB Diagnostics - c:\program files\Virgin.net HKLM-Run-btbb_wcm_McciTrayApp - c:\program files\BT Broadband Desktop Help\btbb_wcm\McciTrayApp.exe SafeBoot-procexp90.Sys
. ------- Supplementary Scan ------- . uStart Page = hxxp://www.google.co.uk/ig IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000 IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - c:\program files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll FF - ProfilePath - .
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catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2009-06-07 21:47 Windows 6.0.6000 NTFS
scanning hidden processes ...
scanning hidden autostart entries ...
scanning hidden files ...
scan completed successfully hidden files: 0
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[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\st330service] "ImagePath"="C:\Program Files/Thomson/ST330/service/st330service.exe -service" . --------------------- LOCKED REGISTRY KEYS ---------------------
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings] @Denied: (A) (Users) @Denied: (A) (Everyone) @Allowed: (B 1 2 3 4 5) (S-1-5-20) "BlindDial"=dword:00000000 "MSCurrentCountry"=dword:000000b4 . Completion time: 2009-06-07 21:50 ComboFix-quarantined-files.txt 2009-06-07 20:50
Pre-Run: 171,473,207,296 bytes free Post-Run: 171,570,388,992 bytes free
204 --- E O F --- 2009-06-05 06:00
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 21:54:09, on 07/06/2009 Platform: Windows Vista (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16830) Boot mode: Safe mode with network support
Running processes: C:\Windows\Explorer.EXE C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\system32\NOTEPAD.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O1 - Hosts: ::1 localhost O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\BAE.dll O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [Skytel] Skytel.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe" O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\Run: [AppMon Utility] "C:\Program Files\Sony\AppMonUtil\AppMonUtility.exe" @@@Start O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto O4 - HKLM\..\Run: [diagnostics] "C:\Program Files\Thomson\ST330\diagnostics\diagnostics.exe" /icon -l:en O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" O4 - HKCU\..\Run: [googletalk] C:\Users\Home\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [Google Update] "C:\Users\Home\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user') O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE O4 - Global Startup: Bluetooth.lnk = ? O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O13 - Gopher Prefix: O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe O23 - Service: Norton Save and Restore - Symantec Corporation - C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe O23 - Service: SpeedTouch 330 Manager (st330service) - THOMSON Telecom Belgium - C:\Program Files/Thomson/ST330/service/st330service.exe O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\stacsv.exe O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
-- End of file - 12266 bytes
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 31987
Loc: belfast
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it's a lot better if all your posts are in the one thread.
will it still not boot up normally ?
HJT run in safe mode tells us nothing really.
Click Start> and type MSConfig in the 'search' box. When the System Configuration Utility opens, click on the 'Startup Tab' and make sure there is a checkmark beside each entry. Also check the 'General Tab' has the "normal startup" option checked. REBOOT when asked to by Windows to complete the change.
Then post a fresh HJT log, run in normal mode if possible.
-------------------- IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
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jdselec
new user
Reg'd: Sat
Posts: 7
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Hi, Sorry again for starting another post, still getting the hang of it.
Since i uninstalled bullguard yesterday (in order to do combofix) i've managed to start her laptop normally today. The laptop seems to be running at an ok speed for now, the whole reason she installed bullguard was because it was running v slow (when she did a scan it didn't find anything) anyway - please see my hijack log below.
Thanks
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 21:54:09, on 07/06/2009 Platform: Windows Vista (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16830) Boot mode: Safe mode with network support
Running processes: C:\Windows\Explorer.EXE C:\Program Files\Windows Media Player\wmpnscfg.exe C:\Windows\system32\NOTEPAD.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O1 - Hosts: ::1 localhost O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\BAE.dll O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [Skytel] Skytel.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe" O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\Run: [AppMon Utility] "C:\Program Files\Sony\AppMonUtil\AppMonUtility.exe" @@@Start O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto O4 - HKLM\..\Run: [diagnostics] "C:\Program Files\Thomson\ST330\diagnostics\diagnostics.exe" /icon -l:en O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" O4 - HKCU\..\Run: [googletalk] C:\Users\Home\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [Google Update] "C:\Users\Home\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user') O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE O4 - Global Startup: Bluetooth.lnk = ? O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O13 - Gopher Prefix: O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe O23 - Service: Norton Save and Restore - Symantec Corporation - C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe O23 - Service: SpeedTouch 330 Manager (st330service) - THOMSON Telecom Belgium - C:\Program Files/Thomson/ST330/service/st330service.exe O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\stacsv.exe O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
-- End of file - 12266 bytes
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jdselec
new user
Reg'd: Sat
Posts: 7
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Hi
Sorry to be a pest, does no reply mean there was nothing wrong with the Hijack log ? Not sure how long these things take to look at.
Thanks
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Joe_London
HijackThis Helper
Reg'd: Tue
Posts: 11788
Loc: London
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Bricat is busy elswhere right now so if its OK with you I'll have a look at your situation.
Can you run Hijackthis in "Normal Mode" and post a new log. Your last log was in safe mode which unfortunately tells us nothing.
Joe.
-------------------- If I've helped you and saved you money please consider a donation to support my work :
Member of UNITE and ASAP.
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jdselec
new user
Reg'd: Sat
Posts: 7
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Hi, Sorry to have pestered & sorry i thought i'd posted it already in safe mode, looks like i just cut and pasted the old one. As you can tell i'm not that clever with computers !
Anyway - here it is in normal mode, as i said before, the laptop seems to be runing a bit better since i deleted the bullguard software, but the only reason she installed it was because it was running slow initally. So at the moment i don't have an anitvirus on the laptop (don't know if you an reccommend one to use?)
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 10:09:57, on 10/06/2009 Platform: Windows Vista (WinNT 6.00.1904) MSIE: Internet Explorer v7.00 (7.00.6000.16830) Boot mode: Normal
Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskeng.exe C:\Windows\System32\rundll32.exe C:\Windows\RtHDVCpl.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Sony\ISB Utility\ISBMgr.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe C:\Program Files\Thomson\ST330\diagnostics\diagnostics.exe C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe C:\Users\Home\AppData\Roaming\Google\Google Talk\googletalk.exe C:\Windows\ehome\ehtray.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Users\Home\AppData\Local\Google\Update\GoogleUpdate.exe C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE C:\Windows\system32\taskeng.exe C:\Program Files\Sony\VAIO Update 3\VAIOUpdt.exe C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe C:\Windows\ehome\ehmsas.exe C:\Program Files\Internet Explorer\ieuser.exe C:\Windows\System32\rundll32.exe C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe C:\Program Files\Windows Live\Toolbar\wltuser.exe C:\Windows\system32\wuauclt.exe C:\Windows\system32\SearchFilterHost.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O1 - Hosts: ::1 localhost O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file) O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\PROGRA~1\GOOGLE~1\BAE.dll O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe O4 - HKLM\..\Run: [Skytel] Skytel.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe" O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe" O4 - HKLM\..\Run: [AppMon Utility] "C:\Program Files\Sony\AppMonUtil\AppMonUtility.exe" @@@Start O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto O4 - HKLM\..\Run: [diagnostics] "C:\Program Files\Thomson\ST330\diagnostics\diagnostics.exe" /icon -l:en O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [btbb_McciTrayApp] "C:\Program Files\BT Broadband Desktop Help\btbb\BTHelpNotifier.exe" O4 - HKCU\..\Run: [googletalk] C:\Users\Home\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [Google Update] "C:\Users\Home\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'Default user') O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE O4 - Global Startup: Bluetooth.lnk = ? O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\npjpi160_01.dll O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm O13 - Gopher Prefix: O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GoogleDesktopNetwork3.dll O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing) O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe O23 - Service: Norton Save and Restore - Symantec Corporation - C:\Program Files\Norton Save and Restore\Agent\VProSvc.exe O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe O23 - Service: SpeedTouch 330 Manager (st330service) - THOMSON Telecom Belgium - C:\Program Files/Thomson/ST330/service/st330service.exe O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\stacsv.exe O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
-- End of file - 13784 bytes
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Joe_London
HijackThis Helper
Reg'd: Tue
Posts: 11788
Loc: London
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Can't see any malware in that log
Please open Hijackthis, take another scan and place a checkmark next to this entry.
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
Close all open Windows except Hijackthis and click on "fix Checked".
Reboot the computer to normal mode.
I see some Symantec stuff on there, can you explain what it is please and whether its still in use?
How many user accounts on this computer and what is the computer used for? e.g. home/business?
Open Hijackthis, Click Config | Misc Tools | Open Unistall Manager. A list of the entries in Add/remove programs will appear. Click on Save List... The list will be saved as 'Uninstall_list.txt' Copy & Paste the contents in your next reply.
Can you post a copy of the Computer Speck please including the RAM (Random Access Memory) To do this: Right click My Computer and then click properties.
You appear to have a large number of BHO's (Browser Helper Objects) 02's in the HJT log. and also toolbars. Do you need/use these? If not let me know if you wish to remove any of them?
Download CCleaner from here to clean temp files from your computer. Double click on the file to start the installation of the program. Select your language and click OK, then next. Read the license agreement and click I Agree. Click next to use the default install location. Click Install then finish to complete installation. Double click the CCleaner shortcut on the desktop to start the program. Click Run Cleaner to run the program. Caution: Uncheck the 'Issues' tab as it's not necessary for the purpose of this fix. After it has completed it's process, click Exit.
Please download Malwarebytes' Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report in your next reply.
Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
Post the following:
- The Malwarebytes log.
- The Uninstall List.
- All the Requested Information.
This may not remove all the infections present. It is important that you post back and complete the fix.
Please post in this thread for further review and evaluation. Please provide details of any problems you encountered whilst performing the above steps & update us on how the Computer is running.
Joe.
-------------------- If I've helped you and saved you money please consider a donation to support my work :
Member of UNITE and ASAP.
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Joe_London
HijackThis Helper
Reg'd: Tue
Posts: 11788
Loc: London
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Due to the lack of feedback this Topic is closed.
If it has been seven days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be re-opened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.
Joe.
-------------------- If I've helped you and saved you money please consider a donation to support my work :
Member of UNITE and ASAP.
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